Postage & Payment
Wie & Wann versenden wir?
Unsere Ware wird mit der Deutschen Post AG / DHL verschickt.
Die Lieferung der Ware erfolgt auf Kosten des Kunden / Käufers.
Wir versenden die Ware innerhalb von 10 Tagen nach Erhalt der Bezahlung, sofern beim Artikel nichts anderes angegeben ist. Sollte es einmal länger dauern, weil z.B. die von Ihnen bestellte Ware nicht oder nicht ausreichend auf Lager ist, so werden wir Sie hierüber informieren.
Wenn Sie mit Paypal bezahlen, verwenden wir ausschließlich die Paypal-Lieferadresse als Lieferadresse!
Aufgrund der unterschiedlichen Beschaffenheit der Ware (Zerbrechlichkeit, Größe, etc.), behalten wir uns vor, eine Bestellung auf mehrere Pakete / Sendungen zu verteilen, auch wenn das Höchstgewicht und/oder das maximale Volumen nicht erreicht / überschritten wird.
Was kostet das?
Sofern Sapphire Records NICHT die von ihnen angegebene Adresse verwendet hat und das Paket deswegen zurückkommt, übernehmen wir die Versandkosten für eine erneute Zustellung.
Ansonsten muss der Kunde die Versandkosten für eine erneute Zusendung tragen!
Prüfen Sie daher bitte genau, ob sie ihre Adresse korrekt angegeben haben ... stellen sie sicher, dass der Postbote Sie finden kann (Namensschild an Klingel & Briefkasten) etc. pp!!!
DHL bietet Paket-Empfängern einen interessanten & kostenlosen Service an, damit Sie wissen, wann ein Paket kommt oder wohin es geliefert werden soll etc. Informieren können Sie sich hier: www.paket.de
Delivery & invoicing only to the following countries!:
Postage Overview (all incl. german VAT)
Please note that unfortunately, not all shipping methods listed here, can be displayed in the shopping cart.
If you can't find your shipping method there, click on "Suitable shipping not listed."
Shipping to:
- Germany (mainland)
up to 500g
Letter (registered)
(max. 35,3 x 25 x 2 cm / insured up to max. 25€ value of goods)
5,00 €
up to 2 Kg
small parcel to Germany (max. 60 x 30 x 15 cm / insured up to max. 500€ value of goods) 6,20 € up to 27 Kg
Parcel to Germany
(max. ca. 95 x 57 x 45 cm / insured up to max. 500€ value of goods)
7,50 €
Shipping for free to Germany (mainland) from 90 € value of goods.
If your minimum value of goods is 4,- € & your delivery address is in Germany (mainland) & you pay to our Postbank account, then you can select "Bank-Payment in Advance with 2% Discount" in the shopping cart.
!! Concert Tickets are NOT included to this calculation !!
- Denmark (DK) (but NOT Faroe Islands & Greenland)
• up to 100 g | small parcel EU 100g | max. 35 x 25 x 10 cm | insured up to max. 25,- € value of goods | 7,00 €
• up to 200 g | small parcel EU 200g | max. 35 x 25 x 10 cm | insured up to max. 25,- € value of goods | 7,70 €
• up to 300 g | small parcel EU 300g | max. 35 x 25 x 10 cm | insured up to max. 25,- € value of goods | 8,40 €
• up to 400 g | small parcel EU 400g | max. 35 x 25 x 10 cm | insured up to max. 25,- € value of goods | 9,10 €
• up to 500 g | small parcel EU 500g | max. 35 x 25 x 10 cm | insured up to max. 25,- € value of goods | 9,80 €
• up to 600 g | small parcel EU 600g | max. 35 x 25 x 10 cm | insured up to max. 25,- € value of goods | 10,50 €
• up to 700 g | small parcel EU 700g | max. 35 x 25 x 10 cm | insured up to max. 25,- € value of goods | 11,20 €
• up to 800 g | small parcel EU 800g | max. 35 x 25 x 10 cm | insured up to max. 25,- € value of goods | 11,90 €
• up to 900 g | small parcel EU 900g | max. 35 x 25 x 10 cm | insured up to max. 25,- € value of goods | 12,60 €
• up to 1000 g | small parcel EU 1000g | max. 35 x 25 x 10 cm | insured up to max. 25,- € value of goods | 13,30 €
• up to 27 Kg | Parcel to Denmark | max. 95 x 57 x 45 cm | insured up to max. 500,- € value of goods | 17,50 €
- Sweden (SE)
• up to 100 g | small parcel EU 100g | max. 35 x 25 x 10 cm | insured up to max. 25,- € value of goods | 7,00 €
• up to 200 g | small parcel EU 200g | max. 35 x 25 x 10 cm | insured up to max. 25,- € value of goods | 7,70 €
• up to 300 g | small parcel EU 300g | max. 35 x 25 x 10 cm | insured up to max. 25,- € value of goods | 8,40 €
• up to 400 g | small parcel EU 400g | max. 35 x 25 x 10 cm | insured up to max. 25,- € value of goods | 9,10 €
• up to 500 g | small parcel EU 500g | max. 35 x 25 x 10 cm | insured up to max. 25,- € value of goods | 9,80 €
• up to 600 g | small parcel EU 600g | max. 35 x 25 x 10 cm | insured up to max. 25,- € value of goods | 10,50 €
• up to 700 g | small parcel EU 700g | max. 35 x 25 x 10 cm | insured up to max. 25,- € value of goods | 11,20 €
• up to 800 g | small parcel EU 800g | max. 35 x 25 x 10 cm | insured up to max. 25,- € value of goods | 11,90 €
• up to 900 g | small parcel EU 900g | max. 35 x 25 x 10 cm | insured up to max. 25,- € value of goods | 12,60 €
• up to 1000 g | small parcel EU 1000g | max. 35 x 25 x 10 cm | insured up to max. 25,- € value of goods | 13,30 €
• up to 2 Kg | Parcel to EU 2 Kg | max. 60 x 30 x 15 cm | insured up to max. 500,- € value of goods | 17,50 €
up to 5 Kg
Parcel to EU
(max. 95 x 57 x 45 cm ... insured up to max. 500€ value of goods)
18,00 €
up to 27 Kg
Parcel to Sweden
(max. 95 x 57 x 45 cm ... insured up to max. 500€ value of goods)
24,00 €
- EU
Belgien / Belgium - Estland / Estonia - Finnland (but not Ålandislands)
- Frankreich / France (but not overseas territories & departements)
- Griechenland / Greece (but not hill Athos) - Irland - Italien / Italia (but not Livigno & Campione d'Italia)
- Kroatien / Croatia - Litauen / Lithuania - Luxemburg - Malta
- Niederlande / Netherlands (but not non-European territories) - Österreich / Austria
- Polen / Poland - Portugal - Rumänien / Romania - Slowakai / Slovakia
- Slowenien / Slovenia - Spanien / Spain (but not Canary Islands & Ceuta & Melilla)
- Tschechische Republik / Czech Republic - Ungarn / Hungary
- Zypern / Cyprus (but only Greece territory)
• up to 100 g | small parcel EU 100g | max. 35 x 25 x 10 cm | insured up to max. 25,- € value of goods | 7,00 €
• up to 200 g | small parcel EU 200g | max. 35 x 25 x 10 cm | insured up to max. 25,- € value of goods | 7,70 €
• up to 300 g | small parcel EU 300g | max. 35 x 25 x 10 cm | insured up to max. 25,- € value of goods | 8,40 €
• up to 400 g | small parcel EU 400g | max. 35 x 25 x 10 cm | insured up to max. 25,- € value of goods | 9,10 €
• up to 500 g | small parcel EU 500g | max. 35 x 25 x 10 cm | insured up to max. 25,- € value of goods | 9,80 €
• up to 600 g | small parcel EU 600g | max. 35 x 25 x 10 cm | insured up to max. 25,- € value of goods | 10,50 €
• up to 700 g | small parcel EU 700g | max. 35 x 25 x 10 cm | insured up to max. 25,- € value of goods | 11,20 €
• up to 800 g | small parcel EU 800g | max. 35 x 25 x 10 cm | insured up to max. 25,- € value of goods | 11,90 €
• up to 900 g | small parcel EU 900g | max. 35 x 25 x 10 cm | insured up to max. 25,- € value of goods | 12,60 €
• up to 1000 g | small parcel EU 1000g | max. 35 x 25 x 10 cm | insured up to max. 25,- € value of goods | 13,30 €
• up to 2 Kg | Parcel to EU 2 Kg | max. 60 x 30 x 15 cm | insured up to max. 500,- € value of goods | 17,50 €
up to 5 Kg
Parcel to EU
(max. 95 x 57 x 45 cm / max. 500€ value of goods)
18,00 €
up to 10 Kg
Parcel to EU
(max. 95 x 57 x 45 cm / max. 500€ value of goods)
25,00 €
up to 20 Kg
Parcel to EU
(max. 95 x 57 x 45 cm / max. 500€ value of goods)
33,00 €
up to 27 Kg
Parcel to EU
(max. 95 x 57 x 45 cm / max. 500€ value of goods)
45,00 €
- NON-EU (Nicht-EU)
Australia - Bosnia-Herzegovina - Brasil - Canada - Greenland - Island - Israel
- Japan - Liechtenstein - Mexico - New Zealand - Norway -Russian Federation
- Switzerland -Ukraine- United Kingdom & Northern Ireland (UK), (without Channel Islands) -USA
We DON'T ship Sleeves, Mailers, etc. to Non-EU countries !! ... but only sound carriers (CDs, Vinyl) !
Due to Trump's new customs law, Deutsche Post, DHL, and other shipping companies have suspended shipments of goods to
the USA until further notice! DHL, etc., are working on a solution to correctly integrate the new customs law into shipping
processes (customs payments, etc.).
... I keep you posted ... (25th August 2025)
! As for the fucking war we can't ship at the moment to Russian Federation & Ukraine, sorry ! (August 2025)
Invoice & delivery address Non-EU-Countries:
Steuerfreie Lieferung (abzüglich MwSt.) ... aber: Eventuell müssen Sie Zollgebühren zahlen!
Tax-Free delivery (minus VAT) ... but please notice: possibly you have to pay any customs dues!
Australia
• up to 100 g | small parcel non-EU 100g | max. 35 x 25 x 10 cm | insured up to max. 20,- € value of goods | 10,23 € ( 8,60 € without vat )
• up to 200 g | small parcel non-EU 200g | max. 35 x 25 x 10 cm | insured up to max. 20,- € value of goods | 12,26 € ( 10,30 € without vat )
• up to 300 g | small parcel non-EU 300g | max. 35 x 25 x 10 cm | insured up to max. 20,- € value of goods | 14,28 € ( 12,00 € without vat )
• up to 2 Kg | Parcel | max. 60 x 30 x 15 cm | insured up to max. 500,- € value of goods or max. girth 200 cm | 33,92 € ( 28,50 € without vat )
• up to 5 Kg | Parcel | max. 95 x 57 x 45 cm | insured up to max. 500,- € value of goods or max. girth 200 cm | 69,02 € ( 58,00 € without vat )
• up to 10 Kg | Parcel | max. 95 x 57 x 45 cm | insured up to max. 500,- € value of goods or max. girth 200 cm | 117,81 € ( 99,00 € without vat )
• up to 20 Kg | Parcel | max. 95 x 57 x 45 cm | insured up to max. 500,- € value of goods or max. girth 200 cm | 217,77 € ( 183,00 € without vat )
Brasil
( ! For parcel shipments to Brazil we need your tax identification number / CPF number ! )
• up to 100 g | small parcel non-EU 100g | max. 35 x 25 x 10 cm | insured up to max. 20,- € value of goods | 10,71 € ( 9,00 € without vat )
• up to 200 g | small parcel non-EU 200g | max. 35 x 25 x 10 cm | insured up to max. 20,- € value of goods | 12,73 € ( 10,70 € without vat )
• up to 2 Kg | Parcel | max. 60 x 30 x 15 cm | insured up to max. 500,- € value of goods | 33,92 € ( 28,50 € without vat )
• up to 5 Kg | Parcel | max. 95 x 57 x 45 cm | insured up to max. 500,- € value of goods | 60,69 € ( 51,00 € without vat )
Canada
• up to 100 g | small parcel non-EU 100g | max. 35 x 25 x 10 cm | insured up to max. 20,- € value of goods | 10,12 € ( 8,50 € without vat )
• up to 200 g | small parcel non-EU 200g | max. 35 x 25 x 10 cm | insured up to max. 20,- € value of goods | 11,90 € ( 10,00 € without vat )
• up to 2 Kg | Parcel | max. 60 x 30 x 15 cm | insured up to max. 500,- € value of goods | 33,92 € ( 28,50 € without vat )
• up to 5 Kg | Parcel | max. 95 x 57 x 45 cm | insured up to max. 500,- € value of goods | 60,69 € ( 51,00 € without vat )
• up to 10 Kg | Parcel | max. 95 x 57 x 45 cm | insured up to max. 500,- € value of goods | 97,58 € ( 82,00 € without vat )
• up to 20 Kg | Parcel | max. 95 x 57 x 45 cm | insured up to max. 500,- € value of goods | 178,50 € ( 150,00 € without vat )
• up to 27 Kg | Parcel | max. 95 x 57 x 45 cm | insured up to max. 500,- € value of goods | 259,42 € ( 218,00 € without vat )
Greenland
• up to 100 g | small parcel non-EU 100g | max. 35 x 25 x 10 cm | insured up to max. 20,- € value of goods | 8,82 € ( 7,40 € without vat )
• up to 200 g | small parcel non-EU 200g | max. 35 x 25 x 10 cm | insured up to max. 20,- € value of goods | 10,23 € ( 8,60 € without vat )
Japan
• up to 100 g | small parcel non-EU 100g | max. 35 x 25 x 10 cm | insured up to max. 20,- € value of goods | 10,12 € ( 8,50 € without vat )
• up to 200 g | small parcel non-EU 200g | max. 35 x 25 x 10 cm | insured up to max. 20,- € value of goods | 11,90 € ( 10,00 € without vat )
New Zealand
• up to 100 g | small parcel non-EU 100g | max. 35 x 25 x 10 cm | insured up to max. 20,- € value of goods | 10,71 € ( 9,00 € without vat )
• up to 200 g | small parcel non-EU 200g | max. 35 x 25 x 10 cm | insured up to max. 20,- € value of goods | 12,73 € ( 10,70 € without vat )
• up to 2 Kg | Parcel | max. 60 x 30 x 15 cm | insured up to max. 500,- € value of goods | 33,92 € ( 28,50 € without vat )
• up to 5 Kg | Parcel | max. 95 x 57 x 45 cm | insured up to max. 500,- € value of goods | 69,02 € ( 58,00 € without vat )
• up to 10 Kg | Parcel | max. 95 x 57 x 45 cm | insured up to max. 500,- € value of goods | 117,81 € ( 99,00 € without vat )
• up to 20 Kg | Parcel | max. 95 x 57 x 45 cm | insured up to max. 500,- € value of goods | 217,77 € ( 183,00 € without vat )
Norway
• up to 100 g | small parcel non-EU 100g | max. 35 x 25 x 10 cm | insured up to max. 20,- € value of goods | 8,82 € ( 7,40 € without vat )
• up to 200 g | small parcel non-EU 200g | max. 35 x 25 x 10 cm | insured up to max. 20,- € value of goods | 10,23 € ( 8,60 € without vat )
• up to 2 Kg | Parcel | max. 60 x 30 x 15 cm | insured up to max. 500,- € value of goods | 28,56 € ( 24,00 € without vat )
• up to 5 Kg | Parcel | max. 95 x 57 x 45 cm | insured up to max. 500,- € value of goods | 37,49 € ( 31,50 € without vat )
• up to 10 Kg | Parcel | max. 95 x 57 x 45 cm | insured up to max. 500,- € value of goods | 47,60 € ( 40,00 € without vat )
• up to 20 Kg | Parcel | max. 95 x 57 x 45 cm | insured up to max. 500,- € value of goods | 65,45 € ( 55,00 € without vat )
• up to 27 Kg | Parcel | max. 95 x 57 x 45 cm | insured up to max. 500,- € value of goods | 84,49 € ( 71,00 € without vat )
Switzerland
• up to 100 g | small parcel non-EU 100g | max. 35 x 25 x 10 cm | insured up to max. 20,- € value of goods | 8,57 € ( 7,20 € without vat )
• up to 200 g | small parcel non-EU 200g | max. 35 x 25 x 10 cm | insured up to max. 20,- € value of goods | 9,40 € ( 7,90 € without vat )
• up to 2 Kg | Parcel | max. 60 x 30 x 15 cm | insured up to max. 500,- € value of goods | 24,99 € ( 21,00 € without vat )
• up to 5 Kg | Parcel | max. 95 x 57 x 45 cm | insured up to max. 500,- € value of goods | 33,32 € ( 28,00 € without vat )
• up to 10 Kg | Parcel | max. 95 x 57 x 45 cm | insured up to max. 500,- € value of goods | 45,22 € ( 38,00 € without vat )
• up to 20 Kg | Parcel | max. 95 x 57 x 45 cm | insured up to max. 500,- € value of goods | 63,07 € ( 53,00 € without vat )
• up to 27 Kg | Parcel | max. 95 x 57 x 45 cm | insured up to max. 500,- € value of goods | 80,92 € ( 68,00 € without vat )
UK
• up to 100 g | small parcel non-EU 100g | max. 35 x 25 x 10 cm | insured up to max. 20,- € value of goods | 8,57 € ( 7,20 € without vat )
• up to 200 g | small parcel non-EU 200g | max. 35 x 25 x 10 cm | insured up to max. 20,- € value of goods | 9,40 € ( 7,90 € without vat )
• up to 2 Kg | Parcel | max. 60 x 30 x 15 cm | insured up to max. 500,- € value of goods | 24,99 € ( 21,00 € without vat )
• up to 5 Kg | Parcel | max. 95 x 57 x 45 cm | insured up to max. 500,- € value of goods | 33,32 € ( 28,00 € without vat )
• up to 10 Kg | Parcel | max. 95 x 57 x 45 cm | insured up to max. 500,- € value of goods | 45,22 € ( 38,00 € without vat )
• up to 20 Kg | Parcel | max. 95 x 57 x 45 cm | insured up to max. 500,- € value of goods | 63,07 € ( 53,00 € without vat )
• up to 27 Kg | Parcel | max. 95 x 57 x 45 cm | insured up to max. 500,- € value of goods | 80,92 € ( 68,00 € without vat )
USA
Due to Trump's new customs law, Deutsche Post, DHL, and other shipping companies have suspended shipments of goods to
the USA until further notice! DHL, etc., are working on a solution to correctly integrate the new customs law into shipping
processes (customs payments, etc.).
... I keep you posted ... (25th August 2025)
• up to 100 g | small parcel non-EU 100g | max. 35 x 25 x 10 cm | insured up to max. 20,- € value of goods | 10,12 € ( 8,50 € without vat )
• up to 200 g | small parcel non-EU 200g | max. 35 x 25 x 10 cm | insured up to max. 20,- € value of goods | 11,90 € ( 10,00 € without vat )
• up to 2 Kg | Parcel | max. 60 x 30 x 15 cm | insured up to max. 500,- € value of goods | 33,92 € ( 28,50 € without vat )
• up to 5 Kg | Parcel | max. 95 x 57 x 45 cm | insured up to max. 500,- € value of goods | 60,69 € ( 51,00 € without vat )
• up to 10 Kg | Parcel | max. 95 x 57 x 45 cm | insured up to max. 500,- € value of goods | 97,58 € ( 82,00 € without vat )
• up to 20 Kg | Parcel | max. 95 x 57 x 45 cm | insured up to max. 500,- € value of goods | 178,50 € ( 150,00 € without vat )
• up to 27 Kg | Parcel | max. 95 x 57 x 45 cm | insured up to max. 500,- € value of goods | 259,42 € ( 218,00 € without vat )
Payment
We accept the following payment methods:
- onto our Postbank-account = for foreign currency select: sender pays costs (OUR)
- Paypal
- minimum value of goods for this payment-method is 4,00 €
PLEASE NOTE: SHIPMENT ONLY TO THE "PAYPAL-DELIVERINGADDRESS"!
Attention: We don't accept this payment method for concert tickets!
On invoice or in advance?
In advance
We ship after we got your payment.

